Privacy policy

Last Modified: October 28, 2025

Brand Launch, LLC, including its owners, employees, subsidiaries, affiliates, and representatives (“us,” “we,” “I,” “our,” “Brand Launch,” or “the company”) are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you access our website (brandlaunch.us), our program, and our community.

Information We Collect

We may collect the following types of personal information:

  1. Contact Information: Name, email address, phone number, or other electronic communication methods between you and Brand Launch

  2. Account Information: Login credentials, billing details, and purchase history.

  3. Content Submissions: Any information or media you post within the community or submit as part of course assignments or feedback, including coaching or support interactions.

  4. User Information: IP addresses, browser type, operating system, device information, tracking, cookies, etc.

You may provide this information through:

  1. Correspondence via email, text, or video chat (Zoom, Google Meet, etc.)

  2. Filling out forms (lead forms from ads, registration forms, etc.)

  3. Completing transactions (name, address, email, phone number, payment details)

  4. Posting in community programs or private community chats

User information such as IP addresses, browser type, operating system, tracking, cookies, and device information are collected automatically by the Website.

By accessing our Website, you therefore consent to this Privacy Policy.

How We Use Your Information

We use the information we collect to:

  1. Provide access to course materials and community features.

  2. Process transactions and send confirmation emails.

  3. Improve our platform, offerings, and user experience.

  4. Communicate with you about updates, offers, and relevant content.

  5. Monitor community conduct and ensure compliance with our Terms and Conditions.

By submitting your personal information (name, phone number, email), you consent to receive forms of communications from us, including but not limited to marketing emails, marketing texts, phone calls, and video calls. You have the right to opt out at any time.

Data Rentention

Brand Launch, LLC retains personal information only for as long as necessary to fulfill the purposes for which it was collected, including to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. This policy outlines how we store and retain client and marketing data.

We keep different types of data for different periods, depending on the nature of the information and how it is used:

  • Account and contact information — retained while your account or subscription remains active, or as needed to provide you with ongoing services and support.

  • Payment and transaction records — retained as required by tax, accounting, and legal regulations.

  • Marketing data (such as email preferences or ad engagement) — retained until you unsubscribe, opt out, or request deletion.

  • User-generated content (such as messages, calls, video recordings, and content uploads) — retained as long as necessary to operate our platform safely and effectively.

  • Support Emails — retained for up to 12 months after our last interaction, and then deleted.

When personal data is no longer needed for these purposes, it is securely deleted, anonymized, or removed from active systems.

If you would like your personal data deleted or wish to request information about what data we hold, you may contact us at support@brandlaunch.us.

Sharing Your Information

We do not sell, rent, or trade your personal information. We may share limited data with:

  1. Service providers who assist in payment processing, email delivery, and technical support.

  2. Legal authorities when required to comply with legal obligations or protect our rights.

All third parties are required to respect the security of your personal data and to treat it in accordance with the law.

Data Storage and Security

We use industry-standard encryption and security protocols to protect your information. While we take all reasonable precautions, no method of transmission over the Internet is 100% secure.

Your Rights You have the right to:

  1. Access the personal information we hold about you.

  2. Request corrections or updates to your information.

  3. Request deletion of your account and associated data.

  4. Withdraw consent or opt out of non-essential communications.

To exercise these rights, email us at support@brandlaunch.us.

Cookies and Tracking

We may use cookies and similar technologies to improve your experience, remember preferences, and track usage analytics. You can adjust your browser settings to disable cookies at any time.

Third-Party Links

Our website and platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top will reflect the latest version. Your continued use of our services after changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at: Email: support@brandlaunch.us.