REFUND POLICY & GUARANTEE
Brand Launch Academy is a private learning community designed to help creators create, launch, scale, and monetize their brands. Members receive immediate access to a structured curriculum, proprietary resources, Brand Launch’s proprietary AI software, weekly live calls, expert sessions, optional 1-on-1 coaching, and a supportive network of peers. Due to the nature of digital products and because the value is delivered up front, refunds are limited.
Our Commitment To You.
We aim to keep Brand Launch a fair, fun, positive, supportive, educational, and high-quality experience for every user. While refunds are limited due to the nature of digital products, we will always make our final decisions with our commitment in mind.
Monthly Memberships
Monthly memberships are non-refundable. You are welcome to cancel at any time, and your access will remain active until the end of your billing cycle.
Annual Memberships
Annual memberships are refundable within the first 48 hours of joining, subject to the discretion of the Brand Launch admin team and the reason for the refund request. After the 48 hour period, annual memberships become non-refundable.
1-On-1 Coaching Offers (directly with Ethan)
For clients that are engaged in a 1-on-1 coaching offer directly with Ethan, we offer a Money Back Guarantee. Ethan is so confident in his 1-on-1 coaching offer that he’s willing to bet $1,000 on it. If at the end of 90 days of working 1-on-1 with him, you’ve followed all of his strategies and still haven’t closed a single client, he will cut you a check for what you’ve paid PLUS $1,000.
Refund Process
For any eligible refunds, the Brand Launch admin team may ask for context regarding the refund to better understand the reason for requesting the refund. This may include, but is not limited to:
Your purpose for joining
The goal you were trying to accomplish
How Brand Launch was unable to help you achieve that goal
Access Revocation
If your refund is approved, Brand Launch access is revoked immediately. This includes all curriculums, networks, chats, recordings, calls, community spaces, proprietary resources, and Brand Launch AI.